Common questions
Short, to-the-point answers. Start typing and the list filters as you go.
How do I set different wallpapers on different monitors?
Open the Studio, "Wallpapers" tab. At the top, pick a monitor number, then click a picture: it goes to that screen only. "All" puts the same wallpaper on every monitor. On a vertical monitor, the "Crop" slider picks which part of the picture is visible.
The picture is small or blurry. Can it be sharper?
Yes. If a picture is smaller than your screen, Vealo offers to upscale it with a neural network. Pick a style (Detail, Smooth, Drawing or Anime) and press "Upscale". It usually takes about a minute, and the result is set on the desktop automatically.
I tried a setup from the Workshop. How do I get my desktop back?
In the "Workshop" tab press "Revert": the look you had before trying the setup comes back. If you only want the picture from a setup, press "Wallpaper only" on its card.
How do I rename a saved setup?
Hover over the setup in the profile list and press the pencil. Or double-click its name.
How do I move a widget?
While the "Widgets" tab is open, drag widgets right on the desktop or on the preview. When the tab is closed, hold Shift and drag the widget with the right mouse button.
How do I move a widget to another monitor?
Drag it to that monitor the same way: with the "Widgets" tab open, or Shift + right mouse button. Vealo remembers the monitor and the spot, including after you change the display scale. Each widget appears on one monitor.
How do I change a widget's size?
With the "Size" slider in the widget's tab. Or hover over the widget, hold Shift and turn the mouse wheel.
The player doesn't see my music
The player shows the same thing Windows shows in its media card (it appears when you press a volume key). If that card is empty, the app or browser isn't passing the music to Windows: in Chrome and Edge this is the hardware media key handling setting. If radio is selected in the player, it steps aside while paused when music plays in another app.
The visualizer doesn't move even though music is playing
The visualizer listens to the default output device in Windows. Open Settings → System → Sound and check that sound goes through the device selected there. If music plays through a different device, make it the default.
The weather shows the wrong city
The city is detected from your internet address. With a VPN turned on, it's the city of the VPN server. Turn the VPN off or add Vealo to the VPN's exceptions (split tunneling).
The lighting doesn't change on my keyboard or mouse
Razer devices are lit through Razer Synapse if it is installed. Other brands need the free OpenRGB app with its server on: in OpenRGB open the "SDK Server" tab and press "Start Server". Vealo connects on its own. Vealo doesn't install or change device drivers.
I bought Pro, but Vealo says Pro is required
1. Fully close Steam and Vealo, start Steam again, then Vealo. 2. In your Steam library: right-click Vealo → Properties → DLC, Vealo Pro must be checked. 3. Make sure Pro was bought on the account you are signed in to now. If that doesn't help, send me your logs (question below).
Does Pro work with Steam Family Sharing?
No. Pro belongs to the account that bought it.
My Steam friends see that I'm in Vealo. How do I hide it?
Vealo runs all the time: the panel, widgets, wallpapers and the Steam connection for Pro and the Workshop stay active while your PC is on, so Steam shows it as running. To hide it from friends, mark Vealo as private: in your Steam library, right-click Vealo → Manage → Mark as Private. Friends won't see Vealo in your status or in their activity feed. Vealo keeps working as usual.
How much does Vealo use?
Very little. Even with every effect and a 4K video wallpaper it's about 3% of the CPU, a simple setup with a picture is under 1%. Up to 450 MB of RAM. When a game is on screen, the effects pause.
How do I turn Vealo off and get my desktop icons back?
Right-click the Vealo icon in the tray (next to the Windows clock) and choose "Exit". The desktop icons come back.
Vealo doesn't start or closes right away
Restart Steam and launch Vealo from your Steam library. If you have an antivirus besides Windows Defender, check whether it blocked Vealo. If that doesn't help, send me your logs (question below), they show the cause.
Where are Vealo's logs?
Press Win + R, paste %APPDATA%\Vealo and press Enter. Send log.txt, log-fx.txt and log-vid.txt to support@vealo.app with a short note on what happened.
Nothing found. Write to me at support@vealo.app, I'll answer and add it here.
Didn't find an answer? Write to support@vealo.app. I read every message.